Customer FAQs
Frequently Asked Questions
By Olivia and 2 others3 authors19 articles
- How do I find a shopper?
- How does pricing work?
- How do I place an order from my desktop or laptop?
- Payment Method Help
- Dumpling App Login Help
- Sale Items
- How do I tip my Personal Shopper?
- How do I reschedule my order?
- Why do some stores have a better item selection than others?
- What if I can’t find an item I need in the app?
- Who do I contact if I have an issue with my order?
- Why haven't I received an order confirmation?
- How do I cancel my order?
- Where can I find my receipt?
- How do I switch Personal Shoppers?
- Why are there no results when I search for Personal Shoppers in my zip code?
- How to Delete Your Account
- How to add gratuity after the order is closed
- Can my shopper use my loyalty rewards/membership?