Each personal shopper is a small business owner running their business on the Dumpling platform and they are in charge of setting their pricing. Shopping & delivery fees may vary per store.
Here's a general breakdown of the pricing structure:
Groceries - you pay in-store prices and get your store receipt upon delivery
Shopping & Delivery Fee - set by the shopper and may vary per store. This could be either a flat rate or a percentage of your grocery total. Each shopper is a business owner, so they set their own price structure.
Gratuity - % of grocery total.
Platform Fee - this may not be listed on your order, as some business owners cover this fee themselves. This is 5% of your Grocery Total.
Please contact your personal shopper directly with any questions regarding pricing or fees. You can contact them via the message or call button on the homepage of your dumpling app.
What is the platform fee?
Dumpling is a tools provider for business owners to run their personal shopping businesses. The platform fee covers credit card and dumpling fund processing and is calculated as 5% of the grocery total.