Customer FAQs
19 articles
Written by Bree V., Renee and Olivia Yates
How to Delete Your Account
Written by Bree V.. Updated over a week ago
Dumpling™ App Payment Processing
Payment Processing Tips for Customers Using the dumpling™ AppWritten by Renee. Updated over a week ago
dumpling™ App Login Help
Login Tips for Customers Using the dumpling™ AppWritten by Renee. Updated over a week ago
Sale Items
Written by Bree V.. Updated over a week ago
How do I tip my Personal Shopper?
Written by Bree V.. Updated over a week ago
How do I find a shopper?
How to find a shopper in the app and on the webWritten by Renee. Updated over a week ago
How does pricing work?
Each Personal Shopper is a Business Owner who is in control of their own pricing.Written by Olivia Yates. Updated over a week ago
How is my payment info protected?
Written by Olivia Yates. Updated over a week ago
How much does delivery cost?
Written by Olivia Yates. Updated over a week ago
How do I reschedule my order?
Written by Olivia Yates. Updated over a week ago
Why do some stores have a better item selection than others?
Written by Olivia Yates. Updated over a week ago
Who do I contact if I have an issue with my order?
Written by Olivia Yates. Updated over a week ago
Why haven't I received an order confirmation?
Written by Olivia Yates. Updated over a week ago
How do I cancel my order?
Written by Olivia Yates. Updated over a week ago
What’s the platform fee?
Written by Olivia Yates. Updated over a week ago
What if I can’t find an item I need in the app?
Written by Olivia Yates. Updated over a week ago
Where can I find my receipt?
Written by Olivia Yates. Updated over a week ago
How do I switch Personal Shoppers?
Written by Olivia Yates. Updated over a week ago
Why are there no results when I search for Personal Shoppers in my zip code?
Written by Olivia Yates. Updated over a week ago