Customer FAQs
Frequently Asked Questions
How do I find a shopper?
How does pricing work?
How do I place an order from my desktop or laptop?
Payment Method Help
Dumpling App Login Help
Sale Items
How do I tip my Personal Shopper?
How do I reschedule my order?
Why do some stores have a better item selection than others?
What if I can’t find an item I need in the app?
Who do I contact if I have an issue with my order?
Why haven't I received an order confirmation?
How do I cancel my order?
Where can I find my receipt?
How do I switch Personal Shoppers?
Why are there no results when I search for Personal Shoppers in my zip code?
How to Delete Your Account
How to add gratuity after the order is closed