# Dumpling Help Center \(for Clients\)

> Help center for Dumpling Grocery

## Welcome to Dumpling!

- [VIDEO: Getting started building your first shopping list](https://clients.dumpling.us/en/articles/9592810-video-getting-started-building-your-first-shopping-list.md)
- [5 Things You Need to Know BEFORE Placing Your Order](https://clients.dumpling.us/en/articles/3882684-5-things-you-need-to-know-before-placing-your-order.md): The Dumpling experience is not like other platforms!
- [Walkthrough on Building Your First Shopping List](https://clients.dumpling.us/en/articles/10564516-walkthrough-on-building-your-first-shopping-list.md): Building your first shopping list using Dumpling

## Customer FAQs

- [How do I find a shopper?](https://clients.dumpling.us/en/articles/4839047-how-do-i-find-a-shopper.md): How to find a shopper on the web or in the app
- [How does pricing work?](https://clients.dumpling.us/en/articles/3961580-how-does-pricing-work.md): Pricing Structure & Fees
- [How do I place an order from my desktop or laptop?](https://clients.dumpling.us/en/articles/8595384-how-do-i-place-an-order-from-my-desktop-or-laptop.md): Learn how to place web orders from your desktop or laptop computer.
- [Payment Method Help](https://clients.dumpling.us/en/articles/5575356-payment-method-help.md): Payment Processing Tips for Customers Using the Dumpling App
- [Dumpling App Login Help](https://clients.dumpling.us/en/articles/5575350-dumpling-app-login-help.md): Login Tips for Customers Using the dumpling™ App
- [Sale Items](https://clients.dumpling.us/en/articles/5339996-sale-items.md)
- [How do I tip my Personal Shopper?](https://clients.dumpling.us/en/articles/5048850-how-do-i-tip-my-personal-shopper.md)
- [How do I reschedule my order?](https://clients.dumpling.us/en/articles/3898108-how-do-i-reschedule-my-order.md)
- [Why do some stores have a better item selection than others?](https://clients.dumpling.us/en/articles/3898125-why-do-some-stores-have-a-better-item-selection-than-others.md)
- [What if I can’t find an item I need in the app?](https://clients.dumpling.us/en/articles/3898124-what-if-i-can-t-find-an-item-i-need-in-the-app.md)
- [Who do I contact if I have an issue with my order?](https://clients.dumpling.us/en/articles/3898112-who-do-i-contact-if-i-have-an-issue-with-my-order.md)
- [Why haven't I received an order confirmation?](https://clients.dumpling.us/en/articles/3898113-why-haven-t-i-received-an-order-confirmation.md)
- [How do I cancel my order?](https://clients.dumpling.us/en/articles/3882586-how-do-i-cancel-my-order.md)
- [Where can I find my receipt?](https://clients.dumpling.us/en/articles/3898120-where-can-i-find-my-receipt.md)
- [How do I switch Personal Shoppers?](https://clients.dumpling.us/en/articles/3898119-how-do-i-switch-personal-shoppers.md)
- [Why are there no results when I search for Personal Shoppers in my zip code?](https://clients.dumpling.us/en/articles/3898118-why-are-there-no-results-when-i-search-for-personal-shoppers-in-my-zip-code.md)
- [How to Delete Your Account](https://clients.dumpling.us/en/articles/6989832-how-to-delete-your-account.md)
- [How to add gratuity after the order is closed](https://clients.dumpling.us/en/articles/10844023-how-to-add-gratuity-after-the-order-is-closed.md)
- [Can my shopper use my loyalty rewards/membership?](https://clients.dumpling.us/en/articles/13007473-can-my-shopper-use-my-loyalty-rewards-membership.md)